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Career Conversations: The Small Intervention With Massive ROI

  • Writer: Phil Jarvis
    Phil Jarvis
  • 1 day ago
  • 4 min read


Across Canada, we talk constantly about productivity, skills shortages, and the future of work. Governments announce training programs. Employers call for more talent. Schools add new courses. Yet one of the highest-return interventions available to modern economies is rarely treated as infrastructure, policy, or investment. It is usually left to chance.


That intervention is the career conversation. A simple, intentional conversation—between a young person and a caring adult—about strengths, interests, possibilities, and pathways.

It sounds small. It is anything but.


What Is a Career Conversation?

A career conversation is not a lecture, a test, or a one-time decision about “what you want to be.” It is a guided dialogue that helps someone:

  • Recognize their strengths and interests

  • Explore real-world possibilities

  • Connect learning to life

  • Imagine a preferred future

  • Take a small next step


These conversations can happen:

  • At the kitchen table

  • In a classroom

  • On a job site

  • In a community centre

  • During a short coaching session

  • Over coffee with a mentor


They are brief, human, and practical. But when they are designed into systems, they become powerful.


The Evidence: Why Conversations Matter

Research across multiple countries shows that young people who experience meaningful career conversations:

  • Develop clearer goals

  • Stay more engaged in school

  • Make better program and course choices

  • Transition more successfully into work

  • Report higher satisfaction and well-being


Employers benefit, too:

  • Better-prepared applicants

  • More realistic expectations

  • Stronger early career retention

  • More diverse and motivated talent pipelines


At the national level, the impact compounds. Even small improvements in job satisfaction and alignment can produce billions in productivity gains. Career development, when designed early and governed deliberately, is among the highest-leverage public investments available to modern economies.


The “Small Intervention” That Scales

Consider a simple scenario. Imagine every student in a province receives:

  • Two 30-minute career conversations per year

  • With a trained adult or volunteer

  • Starting in early secondary school


That’s just one hour per student per year. Now multiply that by:

  • Hundreds of thousands of students

  • Over several years

  • Across families, schools, employers, and communities


The result is not just a program. It is a cultural shift:

  • Young people see more possibilities.

  • Parents feel more confident supporting them.

  • Employers become part of the talent conversation.

  • Communities align around opportunity.


This is how small interventions become nation-building infrastructure.


Why We Don’t Do This Already

If career conversations are so powerful, why aren’t they universal? Because most systems fall into what can be called the Reset Trap:

  1. A new program is launched.

  2. It produces promising results.

  3. Leadership changes.

  4. Funding shifts.

  5. The program disappears.

  6. The system resets to zero.


The cycle repeats every few years. What’s missing is stewardship—the deliberate, long-term governance that allows high-return interventions to scale and endure. Career conversations don’t fail because they don’t work. They fail because no one treats them as essential infrastructure.


The Ripple Effect

A single career conversation rarely changes everything overnight. But it starts a ripple.

  • Individual: A student discovers a strength or possibility they hadn’t considered.

  • Family: Parents begin talking about work, education, and choices in new ways.

  • Community: Local employers, educators, and volunteers become visible role models.

  • Economy: More people find work that fits. Productivity and satisfaction rise.


This is not theoretical. It is the natural outcome of millions of small, purposeful interactions.


What It Looks Like in Real Life

  • A parent asks: "What part of your day made you feel most useful or proud?”

  • A teacher asks: “Who uses this skill in the real world?”

  • An employer tells a class: “Here’s how I got into this field—and what surprised me.”

  • A grandparent says: “Let me tell you about the jobs I loved, and the ones I didn’t.”


None of these moments requires a new building, a billion-dollar program, or a major reform. They require intention.


The ROI We’re Leaving on the Table

When large numbers of people end up in work that:

  • Doesn’t use their strengths

  • Doesn’t match their interests

  • Doesn’t offer growth

  • Doesn’t meet labour-market needs


…... the economy pays the price in:

  • Lower productivity

  • Higher turnover

  • Reduced well-being

  • Increased social costs


But even a small improvement—say, 5% more people in satisfying, well-aligned work—can generate $ billions in additional economic value. And the cost of career conversations is tiny compared to most public investments. Few policies offer such a large return for such a small input.


A Practical Invitation

This is not just a message for governments. It is an invitation to every Canadian. You can start today:

  • Ask a young person about what they enjoy doing.

  • Share your own work stories—the good and the bad.

  • Introduce someone to a colleague or friend in a different field.

  • Encourage exploration instead of premature decisions.


Each of these actions is a career conversation. And multiplied across millions of people, they become a national strategy.


The Core Idea

Career development, when designed early and governed deliberately, is among the highest-leverage public investments available to modern economies. Career conversations are the smallest unit of that investment—but also the most powerful.


They cost little. They scale easily. And they pay dividends for decades.

 
 
 

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Land Acknowlegement:

The land on which we work in present day Moncton, New Brunswick, Canada, is the traditional unceded territory of the Mi’kmaq Peoples, the "Dawnland Conferacy." This territory is covered by the “Treaties of Peace and Friendship” which Mi'kmaq, Wolastoqewiyik (Maliseet) and Passamaquoddy Peoples first signed with the British Crown in 1726 recognizing Mi’kmaq and Wolastoqewiyik (Maliseet) title and established the rules for an ongoing relationship between the nations.

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